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cPanel Issues (11) |
Are there any restrictions to the content I can host?Yes, please refer to our Terms of Service and Acceptance of Use Policy. Views: 654 |
BackupsDaily backups are performed, however, it is the clients reasonability to do all backups of there... Views: 639 |
Can I get root access with my reseller account?No, root access is not provided with reseller accounts. Root access requires purchasing a... Views: 619 |
Can I host Bittorrent, Torrent TrackersWe allow the hosting of torrent tracker sites for legal content only. Any host found to be allow... Views: 332 |
Can I purchase additional dedicated IP's?Additional IP addresses are $2 each/month or $12/blocks of 8/month. Blocks of 8 IP's requires... Views: 360 |
Can my Dedicated Server be upgraded if I wish in the future?RAM, hard drives, and software upgrades can be made to an existing server. Usually processor... Views: 377 |
Do you offer Custom Packages?Yes, custom packages are avaliable. Please contact us and let us know what you are looking... Views: 379 |
Domain RegistrationAt this time we do not offer this service. However, we recommend Godaddy for this. Views: 390 |
Hidden feesNone! You will only pay for what you signup for, and that we guarantee. If for some reason... Views: 386 |
How does the affiliate program work?As an affiliate, you will receive commission each time that client makes a payment. If they... Views: 393 |
How often can I access my account?You site will is available 24x7x365 for you and your customers. So you can make changes whenever... Views: 377 |
How soon will my account be setup for me to access?Shared and Reseller Orders: Your account will be setup from anywhere from a few minutes to a... Views: 386 |
Is SSH / Shell available?Yes, shell access is available with both reseller and shared accounts. (root access with... Views: 403 |
Is the control panel available in any other languages than English?Yes, with our RvSkin feature (included in all accounts) your control panel will be available in... Views: 425 |
Is there a contract?All accounts will remain active for the time purchased. We ask that you cancel your account... Views: 408 |
What is your uptime?We guarantee above 99% uptime. We have never had a server fall below the 99% uptime mark. We... Views: 371 |
What kind of Technical Support do you offer?We support our clients to the fullest extent. Without our clients we would be nothing.... Views: 369 |
Will you assist in the transfer of my site from my previous host?If you are currently using cPanel/WHM (the industry standard) we will transfer all of your... Views: 398 |