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Folder cPanel Issues (11)

Articles

Article Are there any restrictions to the content I can host?
Yes, please refer to our Terms of Service and Acceptance of Use Policy.
Views: 654
Article Backups
Daily backups are performed, however, it is the clients reasonability to do all backups of there...
Views: 639
Article Can I get root access with my reseller account?
No, root access is not provided with reseller accounts. Root access requires purchasing a...
Views: 619
Article Can I host Bittorrent, Torrent Trackers
We allow the hosting of torrent tracker sites for legal content only. Any host found to be allow...
Views: 332
Article Can I purchase additional dedicated IP's?
Additional IP addresses are $2 each/month or $12/blocks of 8/month. Blocks of 8 IP's requires...
Views: 360
Article Can my Dedicated Server be upgraded if I wish in the future?
RAM, hard drives, and software upgrades can be made to an existing server. Usually processor...
Views: 377
Article Do you offer Custom Packages?
Yes, custom packages are avaliable. Please contact us and let us know what you are looking...
Views: 379
Article Domain Registration
At this time we do not offer this service. However, we recommend Godaddy for this.
Views: 390
Article Hidden fees
None! You will only pay for what you signup for, and that we guarantee. If for some reason...
Views: 386
Article How does the affiliate program work?
As an affiliate, you will receive commission each time that client makes a payment. If they...
Views: 393
Article How often can I access my account?
You site will is available 24x7x365 for you and your customers. So you can make changes whenever...
Views: 377
Article How soon will my account be setup for me to access?
Shared and Reseller Orders: Your account will be setup from anywhere from a few minutes to a...
Views: 386
Article Is SSH / Shell available?
Yes, shell access is available with both reseller and shared accounts. (root access with...
Views: 403
Article Is the control panel available in any other languages than English?
Yes, with our RvSkin feature (included in all accounts) your control panel will be available in...
Views: 425
Article Is there a contract?
All accounts will remain active for the time purchased. We ask that you cancel your account...
Views: 408
Article What is your uptime?
We guarantee above 99% uptime. We have never had a server fall below the 99% uptime mark. We...
Views: 371
Article What kind of Technical Support do you offer?
We support our clients to the fullest extent. Without our clients we would be nothing....
Views: 369
Article Will you assist in the transfer of my site from my previous host?
If you are currently using cPanel/WHM (the industry standard) we will transfer all of your...
Views: 398

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