The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Control Panel (cPanel) (1) |
Control Panel (WHM) (2) |
eMail Issues (13) |
Glossary (0) |
Networking (1) |
Pre-Sales Questions (29) |
Technical Support (17) |
Are there any restrictions to the content I can host?Yes, please refer to our Terms of Service and Acceptance of Use Policy. Views: 606 |
BackupsDaily backups are performed, however, it is the clients reasonability to do all backups of there site. We are not responsible for lost... Views: 588 |
How can I get SSH / Shell Access?To have Shell / SSH enabled for your account, please submit a ticket via your client area for this. We will respond as quickly as possible to get... Views: 581 |
Can I get root access with my reseller account?No, root access is not provided with reseller accounts. Root access requires purchasing a dedicated server. Views: 570 |
FTP Login InformationYour FTP login information will be the same as your control panel login. Most programs will require the FTP format ftp.yourdomain.com or you can... Views: 565 |